PRIVACY POLICY

Last updated:

Translation note: This statement may be localised into other languages. The legally binding version is the German original (de-DE). Original: rattlestork.org/de-DE/PrivacyPolicy.

SUMMARY OF KEY POINTS

This summary highlights the key points. Details follow below.

  • What data we process.Depending on usage and features. SeeWhat data we collect.
  • Sensitive data.May result from UGC; we only process withexplicit consent. SeeSpecial categories.
  • How we use data.Core features, security, obligations; marketing/analytics only with consent. SeeProcessing.
  • Sharing.To processors (hosting, analytics, payments). No 'sale' and no sharing for cross-context behavioural advertising. SeeSharing.
  • Security.TOMs are appropriate, but no system is 100% secure. SeeSecurity.
  • Your rights.Access, rectification, erasure, objection, portability, withdrawal. SeeRights.

1. DATA CONTROLLER and CONTACT

Data controller: RattleStork UG (limited liability), Sternstraße 23, 39104 Magdeburg, Germany.
Email: rattlestork[at]gmail.com · Contact form: rattlestork.org/contact
Data protection officer: not currently appointed (not legally required).
Supervisory authority: State Commissioner for Data Protection Saxony-Anhalt.

2. WHAT DATA DO WE COLLECT?

Information you provide

  • Account data (email, username, password).
  • Profile and UGC (texts, images, preferences, messages, matches, reports).
  • Support (requests, attachments, diagnostic data).
  • Billing metadata (plan, renewal status, transaction IDs; we do not store full card numbers).

Automatically collected information

  • Log and usage data (timestamps, pages/screens, feature usage, crashes/errors).
  • Device data (identifiers, OS, app version, language, network).
  • Location (approximate, IP-based; precise only with app permission).
  • Cookies/SDKs as described in the Cookie Policy.

3. SPECIAL CATEGORIES (SENSITIVE DATA)

Our services may allow you to share information about health, sexual orientation or family planning. We do not require this information. If you voluntarily disclose it, we process it only with explicit consent (Art. 9(2)(a) GDPR) to provide the services (matching, messaging, safety/moderation) and to fulfil legal obligations. Withdrawal is possible at any time in the Settings; until withdrawal the processing remains lawful.

4. HOW DO WE PROCESS YOUR DATA?

  • Provision: accounts, profiles, matching, messaging, moderation, support.
  • Improvement and security: troubleshooting, analytics (with consent), anti-spam/fraud, abuse prevention.
  • Communications: service emails, transactional messages, push (opt-out in device settings).
  • Compliance: tax/accounting, consumer law,DSA, requests from authorities.
  • Marketing only with consent; withdrawal at any time.

5. LEGAL BASES (GDPR/UK GDPR/CANADA)

  • Contract (Art. 6(1)(b)): provision of requested core features.
  • Consent (Art. 6(1)(a)): non-essential cookies/SDKs, marketing, special categories (Art. 9(2)(a)).
  • Legal obligation (Art. 6(1)(c)): tax, consumer law, DSA, retention.
  • Legitimate interests (Art. 6(1)(f)): security, fraud prevention, product-related analytics with safeguards.

Canada: processing with express or implied consent; withdrawal possible at any time.

6. PAYMENTS and SUBSCRIPTIONS

Purchases/subscriptions via Apple App Store, Google Play or web payment providers. We do not store full card numbers. We receive limited billing metadata (plan, status, transaction IDs) to manage access. Prices/plans are in the app or on the subscription page.

7. COOKIES and SIMILAR TECHNOLOGIES

Strictly necessary cookies (legitimate interests); analytics/advertising only with consent. Managed via the banner. Details in the Cookie Policy.

8. SOCIAL LOGINS

When you register or log in via social networks, we receive profile data according to your settings with the provider; we use this only for account/login. Please refer to the privacy notices of the provider.

9. GOOGLE APIs and ANALYTICS

Use of Google APIs in accordance with the Google API Services User Data Policy (including Limited-Use). Google Analytics: opt-out e.g. via browser add-on, NAI opt-out and mobile options.

10. NOTICE-AND-ACTION (EU DSA)

Reports of allegedly unlawful content via contact form or in-app reporting. We review, act appropriately and inform in accordance with legal requirements.

11. HOW LONG DO WE RETAIN DATA?

Stored until the purpose is fulfilled or account activity ceases; afterwards deleted or anonymised unless longer statutory periods apply (e.g. tax/accounting). Typical: operational logs/analytics 90–365 days; security logs retained as necessary. Deletion requests in the Settings.

12. HOW DO WE PROTECT DATA?

Appropriate technical and organisational measures (transport encryption, access controls, backups). Nevertheless, no electronic transmission or storage can be absolutely secure.

13. CHILDREN and MINORS

Services for adults 18+. No intentional collection of data from people under 18. If notified, please contact us to request deletion.

14. YOUR DATA PROTECTION RIGHTS

Depending on your residence (EEA/UK/CH/Canada/US states): rights to access, rectification, erasure, restriction, objection, data portability and withdrawal of consent. Exercise via Settings, Contact form or rattlestork[at]gmail.com. Right to lodge a complaint with your supervisory authority.

15. US STATE PRIVACY NOTICES

Residents of certain US states have specific rights (notice/access, rectification, deletion, copy, opt-out from targeted advertising/'sale'/profiling). We do not sell/share personal data for cross-context behavioural advertising.

CategoryExamplesCollected
A. IdentifiersContact, IP, Email, Account nameYES
B. Customer records (CA)Name, contact, billing metadataYES
C. Protected characteristicsProvided by youYES
D. Commercial informationTransactions/purchasesNO (via stores/providers; metadata YES)
E. BiometricsFinger/voice printsNO
F. Internet/network activityBrowsing, usageYES
G. GeolocationDevice locationYES (with permission/IP)
H. Audio/visualImages/recordings for supportNO (UGC provided by you)
I. ProfessionalJob/applicationNO (except application)
J. EducationStudent recordsNO
K. InferencesProfiles/characteristicsNO (only security indicators)
L. Sensitive dataHealth/sexual orientation (UGC)YES (only with explicit consent)

Exercising US state rights

Requests via Settings, Contact form or email to rattlestork[at]gmail.com. Identity verification as required by law; authorised representatives possible (proof required). If denied: appeal by email; also contact the Attorney General.

Sources: You, devices, cookies/SDKs, service providers (hosting, analytics, payments, email, crash reporting, moderation).
Sharing: Disclosure to service providers for business purposes (contractual). No sales/'sharing' in the last 12 months and none intended in the future.

16. INTERNATIONAL TRANSFERS

For transfers outside the EEA/UK/CH we use appropriate safeguards (EU standard contractual clauses/UK IDTA) and carry out transfer impact assessments. Copies available on request (with redactions).

17. DO-NOT-TRACK

In the absence of an accepted industry standard, we currently do not respond to DNT signals. We will update this notice if a standard emerges.

18. UPDATES TO THIS NOTICE

Changes are dated above; significant updates may be highlighted in the app or elsewhere. Please check regularly.

19. CONTACT

RattleStork UG (limited liability)
Sternstraße 23, 39104 Magdeburg, Germany
Email: rattlestork[at]gmail.com
Contact and reports: rattlestork.org/contact