ACCEPTABLE USE POLICY

Last updated:

Translation note: This policy may be localised into other languages. The German original (de-DE) is legally binding. Original: rattlestork.org/de-DE/AcceptableUsePolicy.

1. WHO WE ARE

RattleStork UG (haftungsbeschränkt), Sternstraße 23, 39104 Magdeburg, Germany ("we", "us", "our"). Website: rattlestork.org.

2. ELIGIBILITY (18+)

The services are intended exclusively for adults aged 18 years. Minors must not use the services; you must not enable, facilitate or request use by minors. Content that depicts, sexualises or targets minors (including simulated, stylised or AI-generated depictions) is strictly prohibited.

3. GENERAL CONDUCT

You must not do, or attempt to do, the following:

  • create, use or maintain false identities; impersonate people or organisations; misrepresent your age; operate multiple accounts without our prior consent; sell, rent, lend, transfer or otherwise trade accounts or verifications;
  • harass, stalk, dox, threaten, incite self-harm or violence, or disclose others' personal data (including precise location data) without a lawful basis and valid consent;
  • publish hate speech or discriminatory content against protected characteristics (including race, ethnicity, nationality, religion, disability, sex, gender identity, sexual orientation, age);
  • create, request, distribute or trade non-consensual intimate content (NCII), sexual exploitation, or any sexual content involving minors (including deepfakes or synthetic media);
  • offer or solicit commercial sexual services (including escorting, prostitution, sugar-dating), paid companionship, or other unlawful services/activities;
  • upload/transmit illegal content; infringe intellectual property or personality/privacy rights; promote terrorism or criminal activity; or provide instructions intended to cause harm;
  • scrape, harvest or systematically collect data; use bots, crawlers or other automation; access undocumented/private APIs; evade rate limits; or — except where legally permitted — carry out reverse engineering;
  • compromise, test or bypass the security or integrity of the services; distribute malware; attempt unauthorised access; spoof GPS or manipulate device signals to misrepresent proximity/availability;
  • spam, send unsolicited advertising, engage in phishing or fraud, manipulate reviews/reports, or abuse reporting and appeal mechanisms;
  • abuse subscriptions, promotions or refunds (including chargeback fraud) or resell access, matches, contacts or features.

4. INTIMATE CONTENT and CONSENT

You may only share intimate content if all identifiable persons have given informed, voluntary and revocable consent to its creation and distribution. Deepfakes or synthetic media that depict real people in intimate contexts without verifiable consent are prohibited. It is forbidden to coerce, pressure, or condition benefits/interactions on sharing intimate content.

5. USER CONTRIBUTIONS

You represent and warrant that you own all necessary rights to your content; that it is accurate, lawful and compliant with this policy; and that you have obtained the consent of identifiable persons. We may, at our discretion and without obligation, moderate, remove, restrict or reclassify content or features to protect users or comply with laws.

6. PLATFORM INTEGRITY

  • You may not systematically retrieve data to create a database, directory or competing service.
  • You must not frame, mirror or otherwise misrepresent the services.
  • You must not copy or modify client/server code or seek access to private or administrative interfaces.

7. REPORTS (NOTICE-AND-ACTION)

You can report suspected illegal or policy-violating content in the app or via our contact page: rattlestork.org/contact. Please provide the relevant profile/URL, a description of the issue, any legal or policy rationale, and contact details. We will review reports without undue delay, take appropriate measures (including removal, restriction or referral to relevant authorities) and — where legally required (e.g. EU-DSA) — provide reasons.

8. COPYRIGHT / IP COMPLAINTS

For reports of alleged intellectual property rights infringements, please use the contact page and include sufficient details: the affected work, the material in question, its location/URL, a statement to the best of your knowledge and your authority to act. We operate a repeat infringer policy in accordance with applicable law.

9. ENFORCEMENT and CONSEQUENCES

We apply proportionate, context-sensitive measures taking into account severity, history and risk. Measures may include warnings, content removal, feature restrictions, temporary suspensions, permanent terminations, and referrals to law enforcement or other competent authorities. For serious risks (including CSAM, credible threats, significant dangers) we may impose immediate restrictions.

10. APPEALS

If your content or account has been restricted, you can appeal via the in-app process or the contact form. Please provide your username, a brief reason and relevant contextual information. We will review and notify you of the outcome. Restrictions may remain in place during the review.

11. SAFETY and WELLBEING

Content that encourages self-harm or violence is prohibited. If there is an immediate danger to you or others, contact your local emergency services. You can also report within the app so we can — where legally permitted and possible — take appropriate action.

12. SUBSCRIPTIONS and PAYMENTS

Trial periods, promotions, refunds or chargebacks must not be abused; accounts, matches or access to features must not be bought or sold. Violations may result in measures under Section 9. Information about pricing can be found in the Subscription overview.

13. CHANGES

We may update this policy from time to time. The 'Last updated' date indicates the current version. Material changes may be announced in the app and/or on the website. Continued use after changes take effect constitutes acceptance.

14. CONTACT

RattleStork UG (haftungsbeschränkt)
Sternstraße 23, 39104 Magdeburg, Germany
Contact and reports: rattlestork.org/contact
Email: rattlestork[at]gmail.com